1. INTERPRETATION

1.1 The following definitions and interpretation rules apply to this Licence: 

1.2 Definitions:

1.2.1 Building: Refers to 85 Charlotte Street, London W1T 4PS and/or 104 Judd Street, London WC1H 9PU.

1.2.2 Business: Refers to the business of providing beauty treatments, including activities typically associated with beauty treatments.

1.2.3 Common Parts: Refers to the areas of the Building, excluding the Property and other Lettable Units, that are necessary for access to and egress from the Property, as designated by the Licensor.

1.2.4 Competent Authority: Refers to any statutory authority, public body, regulatory agency, court, government department, or their duly authorised officers.

1.2.5 Lease: Refers to the lease agreement that begins upon signature, with the lease period commencing on the agreed-upon date, and terminating upon notice by either party in accordance with the agreed notice period.

1.2.6 Licence Fee: Refers to the booking fee per day at the time of booking or any other amount determined by the Licensor at its discretion, with 60 days' notice.

1.2.7 Necessary Consents: Refers to all required planning permissions, licenses, permits, authorisations, and approvals from any Competent Authority necessary for the Permitted Use.

1.2.8 Opening Hours: Refers to 8 am to 9 pm, Monday to Sunday, or such other hours as determined by the Licensor at their discretion.

1.2.9 Permitted Days: Days booked through the BodyBox platform, subject to availability. Any additional days agreed upon in writing, or booked via the web booking system, subject to availability.

1.2.10 Permitted Use: Refers to activities within Use Class E of the Town and Country Planning (Use Classes) Order 1987 as applicable at the time this Licence is granted.

1.2.11 Plan: Refers to the Plan attached to this Licence.

1.2.12 Property: Refers to the treatment room selected at the time of booking, which forms part of the Building or any other space allocated to the Licensee from time to time.

1.2.13 Treatment Room: Refers to the clinic treatment room within the property known as Bodybox London.

1.2.14 Service Media: Refers to all media for supplying or removing heat, electricity, gas, water, sewage, energy, telecommunications, data, and other services, as well as any related machinery, structures, and equipment.

1.3 Headings: Clause, Schedule, and paragraph headings shall not affect the interpretation of this Licence.

1.4 Person: Refers to any natural person, corporate entity, or unincorporated body, regardless of whether they have separate legal personality.

1.5 Schedule: The Schedule forms part of this Licence and shall be considered as if fully included within the body of this Licence. Any reference to this Licence includes the Schedule.

1.6 Singular and Plural: Unless the context requires otherwise, words in the singular include the plural and vice versa.

1.7 Gender: Unless the context requires otherwise, references to one gender include references to all genders.

1.8 Legislation: A reference to legislation or a legislative provision refers to it as amended, extended, or re-enacted from time to time, unless expressly stated otherwise in this Agreement.

1.9 Subordinate Legislation: A reference to legislation or a legislative provision includes any subordinate legislation made under that legislation or provision, unless expressly stated otherwise in this Agreement.

1.10 Writing: A reference to "writing" or "written" excludes fax, post, or text message.

1.11 Obligation Not to Do: Any obligation not to do something includes the obligation not to permit or allow that action to occur and to make best efforts to prevent others from doing it.

1.12 References: References to clauses and Schedules are to the clauses and Schedules of this Licence, and references to paragraphs are to paragraphs within the relevant Schedule.

1.13 Facilities: "Facilities" refers to all areas and spaces within Bodybox clinics, including but not limited to entrances, reception areas, treatment rooms, hallways, restrooms, and any other common areas accessible within the clinic premises, starting from the main entrance door and encompassing all interior spaces.

1.14 Illustrative Terms: Words like "including," "include," "for example," or similar expressions are meant to be illustrative and should not limit the preceding terms or definitions.

1.15 Working Day: A working day refers to any day other than a Saturday, Sunday, or public holiday.

1.16 Platform: The term "Platform" refers to all digital and electronic systems used to interact with BodyBox services. This includes:

1.16.1 Booking System: The online scheduling system used to reserve rooms, facilities, or services provided by BodyBox.

1.16.2 BodyBox London App: The official application available for members, offering access to bookings, information, resources, and support tools.

1.16.3 Communication Channels: All official methods of communication with BodyBox, including but not limited to email, messaging features within the app, and other sanctioned platforms.

1.16.4 BodyBox Website: The official website serving as a central hub for information, updates, terms and conditions, and other member resources.

2. GRANT OF TENANCY AT WILL

2.1 Subject to Clause 3 and Clause 5, the Licensor grants the Licensee the right to occupy the Property for the Permitted Use on the Permitted Days, alongside the Licensor and others authorised by the Licensor (insofar as it does not conflict with the rights of the Licensee to use the Property for the Permitted Use), along with the rights specified in the Schedule.

2.2 Tenancy at Will and Notice Requirement:

2.2.1 Tenancy at Will
The parties expressly acknowledge and agree that this agreement constitutes a tenancy at will only and does not create a lease, fixed term, or periodic tenancy, nor does it grant the Licensee exclusive possession.

This Licence may be terminated at any time in accordance with this Agreement. The calculation, invoicing, or payment of the Licence Fee by reference to any period is solely for administrative convenience and shall not be construed as creating any form of tenancy, term, or continuing right of occupation.

2.2.2 Licensee Notice Requirement

Notwithstanding the tenancy at will nature, the Licensee may terminate this Licence only by giving not less than sixty (60) days’ prior written notice, served strictly in accordance with Clause 6. Termination shall not take effect until expiry of the full notice period, and the Licensee remains fully liable for all fees and obligations during that period.

2.2.3 No right of immediate termination by the Licensee shall be implied by law, equity, custom, or course of dealing, save where termination is strictly required by statute and cannot lawfully be excluded.

2.2.4 Early vacating, non-attendance, suspension of trading, or removal of belongings does not constitute termination and does not affect payment obligations.

2.3 Licensee Acknowledgements

2.3.1 Occupation as Licensee
The Licensee occupies the Property solely as a licensee. Nothing in this Licence creates or is intended to create a lease, tenancy, or any relationship of landlord and tenant between the Licensor and the Licensee.

2.3.2 Licensor’s Control and Possession
The Licensor at all times retains possession, control, and management of the Property and the Building. The Licensee has no right to exclusive possession and no right to exclude the Licensor or any person authorised by the Licensor from any part of the Property or Building.

2.3.3 Personal and Non-Transferable Rights
The rights granted under this Licence are personal to the Licensee, are non-exclusive, and may not be assigned, transferred, sublicensed, shared, or otherwise disposed of.
Only the Licensee and the Licensee’s employees may exercise the rights granted under this Licence, and solely for the Permitted Use.

2.3.4 Relocation Within the Building or to a Substitute Location. The Licensor may, at its sole discretion and at any time, require the Licensee to relocate to an alternative space within the Building or to a substitute location designated by the Licensor (“Substitute Location”). Such relocation shall not give rise to any entitlement to compensation, refund, abatement, or reduction of the Licence Fee. The Licensee shall comply promptly upon receipt of notice.

2.3.5 Self-Service Operation
BodyBox clinics operate on a self-service basis. No reception or on-site staff services are provided. The Licensee is responsible for complying with all opening and closing procedures and for managing client access via the intercom system.
The Licensee shall ensure clients are properly instructed on access procedures and directed to the correct Treatment Room.

2.3.6 Reception Area Restriction
The reception area is strictly reserved for BodyBox administrative use. The Licensee and the Licensee’s clients are prohibited from accessing or using the reception area for any purpose, including waiting, consultations, treatments, storage, or workspace activities.

3.STATUS OF THE PARTIES

3.1The Licensee is self-employed and operates an independent business entirely at their own risk.

3.2 Nothing in this License creates an employment, agency, partnership, joint venture, or fiduciary relationship.

3.3 The Licensee warrants and represents that they are suitably qualified, competent, and hold all required licences, registrations, certifications, and insurances necessary to lawfully operate their Business.

3.4 Qualifications: Competence, and Insurance
The Licensee warrants that they are properly trained, qualified, competent, and authorised to carry out the Permitted Use.
The Licensee shall, upon request, promptly provide evidence of:

1. relevant professional qualifications; and
   
   

2. valid professional indemnity and public liability insurance, each with a minimum cover of £2,000,000 per claim (or such higher amount as the Licensor may reasonably require).

4. LICENSEE’S OBLIGATIONS

4.1 Undertakings:

4.1.1 Usage Restrictions: The Licensee shall only use the facilities for the Permitted Use during the Opening Hours, on the Permitted Days, and strictly within the time frame of an active booking. Access to the clinic, including treatment rooms or any other facilities, outside of an active booking is strictly prohibited unless it has been pre-scheduled and explicitly approved in writing by a BodyBox team member.

It is important to note that the reception area is reserved exclusively for BodyBox use and shall not be used by practitioners. The Licensee is prohibited from using this space. Furthermore, all common areas must be maintained in a clean and respectful manner, ensuring consideration for other practitioners.

Additionally, the Licensee is only permitted to access the room(s) allocated under their active booking and is prohibited from entering any other room(s) without prior written approval from a BodyBox team member.

4.1.2 Compliance with Laws: The Licensee shall adhere to all applicable laws, Necessary Consents, and requirements set by any Competent Authority related to the Property and its Permitted Use.

4.1.3 Maintenance of Property: The Licensee shall maintain the Property in a clean, tidy, and rubbish-free condition and shall leave it in the same state it was at the commencement of this Licence.

4.1.4 Damage and Repair Costs

The Licensee shall not cause or permit any damage to the Property, including equipment, fixtures, digital locks, doors, walls, furniture, toilets or other parts of the clinic.

In the event of damage arising from the Licensee’s acts, omissions, misuse, or non‑compliance:

• the Licensee shall pay to the Licensor liquidated damages of £200 as a genuine pre‑estimate of loss and not a penalty; and
  
  

• where actual repair or replacement costs reasonably exceed £200, the Licensee shall pay the reasonable and evidenced cost of such repair or replacement.

4.1.5 No Alterations: The Licensee shall not make any structural or non‑structural alterations or additions to the Property, including attaching nails, screws, stickers, shelves, mirrors, or any other items, whether permanent or semi‑permanent, without the Licensor’s prior written consent. Any unauthorised alterations must be removed at the Licensee’s expense

4.1.6 Nuisance: The Licensee shall not engage in any activity on the Property that is illegal or causes or may cause a nuisance, annoyance, inconvenience, or disturbance to the Licensor, other tenants or occupiers of the Building, or any neighbouring property owners or occupiers.

4.1.7 Indemnity: The Licensee indemnifies and holds harmless BodyBox against all losses, liabilities, claims, costs, expenses and damages arising from the Licensee’s Business, use of the Facilities, or breach of this Licence, except to the extent caused by BodyBox’s proven negligence.

4.1.8 Personal Belongings: BodyBox London shall not be responsible for any loss of, or damage to, personal belongings left in the treatment rooms or anywhere on the Property, except to the extent caused by BodyBox London’s negligence or wilful misconduct. Any such items not claimed within seventy-two (72) hours may be removed and disposed of by BodyBox London without liability

4.1.9 Parcels and Deliveries: BodyBox is not responsible for receiving, storing, or organising deliveries under practitioners’ names. This service is provided strictly as a courtesy.

Practitioners must:

• schedule deliveries for days when they have an active booking and can personally receive them; and
  
  

• make prior arrangements with a BodyBox team member if delivery occurs on a day without an active booking.

If storage is required, practitioners must use lockable storage provided at the clinic. Otherwise, parcels must be collected within 24 hours.

For temperature‑sensitive items, collection is required on the day of delivery. BodyBox will not store items under any circumstances nor be liable for any loss, damage, or theft related to deliveries.

4.1.10 Compliance with Health and Safety: The Licensee shall comply with any rules and regulations the Licensor may implement regarding the use of the Property and Common Parts, as notified to the Licensee from time to time.

4.2 Payments:

4.2.1 Licence Fee Payment The Licensee shall pay the Licence Fee in advance and without deduction, as follows:
(a) for Insider Members — on or prior to the first day of each calendar month; and
(b) for Open Members — on the day the booking is made.

Where any Licence Fee is outstanding, unpaid, or not yet cleared, BodyBox London reserves the right, without liability, to suspend, cancel, or refuse access to the services and to any current or future bookings until full payment has been received and cleared. Any such suspension or cancellation shall not affect BodyBox London’s right to recover the outstanding amounts.

4.2.2 Supply Costs: The Licensee is responsible for covering all costs related to the supplies required for their business.

4.2.3 Key Fees

4.2.3.1 Members who remove keys from the Premises without authorisation will be charged a key take-home fee of £20. This fee reflects the administrative and security costs associated with monitoring and controlling access to the Premises.

4.2.3.2 If a key is lost, damaged, or not returned upon request, a replacement fee of £50 will be charged to the Member. This fee covers the cost of replacing the key, updating security systems if necessary, and any associated measures to maintain the safety and security of the Premises.

4.2.4 Unauthorized Usage: Unauthorised access incurs £60 for the first hour and £60 per additional hour, representing a reasonable estimate of operational disruption and loss of availability. Repeated unauthorized access constitutes a serious breach permitting immediate suspension or termination.

4.2.5 Late Payment Fee: If any payment is not received on its due date (the first of the month), a late payment fee of 10% of the total booking fee will be applied starting from the day after the due date. Insider Members using direct debit are responsible for ensuring that sufficient funds are available for the payment to be processed on time. If the direct debit fails and the payment is not received by the first of the month, the late fee will apply. For every subsequent 3 days of delay, an additional 10% of the total booking fee will be added to the outstanding amount. BodyBox London reserves the right to suspend access to services and bookings until all outstanding amounts, including late fees, have been fully paid.

4.2.6 Rescheduling Fee (Insider Memberships Only / Not Applicable for Open Members)

Insider Members may reschedule bookings free of charge only where written notice is provided more than sixty (60) days prior to the original booking date.

Each booking may be rescheduled a maximum of one (1) time only.

Where notice is provided with less than sixty (60) days’ notice, a rescheduling fee of £25 per occurrence shall apply as a reasonable administrative charge.

All notices to reschedule must be submitted in writing via email to BodyBox London. No other form of communication shall be accepted.

Any subsequent amendment, cancellation, or failure to attend a rescheduled booking shall be treated as a late cancellation, and the booking forfeited in full, with no refund, credit, or further rescheduling permitted.

Bookings are strictly non-refundable.

BodyBox London may, at its sole discretion, assess emergency situations on a case-by-case basis; no waiver constitutes a precedent.

4.2.7 Damage or Repair Fee: Any damage caused by misuse will incur a fee in accordance with the amount specified in Clause 4.1.4. If the cost of the required repairs, materials, or equipment replacements exceeds the stated fee, the amount will be adjusted to reflect the fair cost of repair or replacement, provided it is a reasonable amount in relation to the necessary work.

4.2.8 Improper Waste Disposal Fee Members who improperly dispose of sharps or clinical waste will incur a fee of £50. Safe disposal receptacles for sharps and clinical waste are provided at each location. This fee reflects the additional administrative, cleaning, and safety costs incurred by BodyBox London due to improper disposal.

4.2.9 Storage 

Storage does not grant access outside bookings. BodyBox is not responsible for stored items.

4.2.10 Access to Premises: The Licensee is only allowed access to the clinic premises within the time frame of their booking, with a 15-minute grace period before the booking starts. Access is strictly restricted to the designated treatment room and common areas. Any access outside of these times, including before or after the booked hours, will incur a fee as specified in Clause 4.2.4.

Access is permitted between 8:00 AM and 9:00 PM only. In the event of lost keys, a replacement fee as stated in Clause 4.2.3.1/2 will apply. The Licensee is responsible for the security and proper use of any keys issued to them and must ensure that all doors and windows are securely locked when the premises are not in use. The Licensee must comply with all additional security measures implemented by the Licensor.

4.2.11 Lockable Storage Use and Policy: Renting a lockable storage space at BodyBox is provided solely for the purpose of storing tools or items used by the practitioner in the clinic, to make it more convenient for them. It does not, under any circumstances, grant access to the room where the lockable storage is located unless the practitioner has an active booking in that room.

If the practitioner needs to access the lockable storage outside of their booking time, they must request permission from a BodyBox team member in advance. This is the only acceptable method of accessing the storage outside of a booking. In cases where a BodyBox team member is not available, the practitioner must receive written approval to access the room and storage. Any access outside of these times, including before or after the booked hours, will incur a fee as specified in Clause 4.2.4.

Any items found stored in an unauthorised location, including outside the assigned storage space or room, will result in a fee being applied as part of the practitioner’s next monthly lockable storage charge.

BodyBox is not responsible for any items stored in the lockable storage, nor is it liable for the loss, damage of any items. Additionally, BodyBox is not responsible for storing any parcels received under the practitioner’s name.

4.2.12 Rentable storage locks are provided for the convenience of members. In the event that a lock's password is changed without prior authorization and subsequently forgotten, a replacement fee of £20 will be charged to cover the cost of replacing the lock.

4.2.13 Booking Cancellation: All bookings are final, and no refunds will be issued under any circumstances. Cancellations are not permitted, except for Insider members who may cancel pre-booked bookings with 60 days' notice. In accordance with Clause 4.2.6, bookings may only be rescheduled, and it is the Licensee's responsibility to ensure that rescheduling is done in compliance with the procedures outlined in this clause. 

Bookings are non-refundable. Cancellations constitute forfeiture unless rescheduled strictly in accordance with these Terms.

Non-Refundable Bookings: Once a booking has been created and paid for, it is considered non-refundable. This applies to cancellations initiated by the practitioner or their clients, as well as schedule changes or cancellations attributed to the practitioner’s actions. It is the practitioner’s sole responsibility to manage their clients and ensure adherence to confirmed schedules.

Booking Confirmation and Grace Period: Practitioners must double-check all booking details before confirming. A 5-minute grace period is granted from the time the booking is made to report and request amendments for any plausible errors. All amendment requests within this grace period will be reviewed by the BodyBox team, who will evaluate and decide whether to approve the correction.

Use of Clinic Outside Booking Hours: Practitioners who use the clinic facilities outside of their confirmed booking hours will be subject to the fees outlined in Clause 4.2.4, even if they have other bookings scheduled on the same day.

 5. TERMINATION

5.1 This Licence shall terminate on the earliest of the following dates:

5.1.1 Mutual Agreement: The date on which the Licence is terminated by mutual written agreement between the parties.

5.1.2 Permanent cessation of the Licensee’s business at the Property, with written confirmation provided to BodyBox.

5.1.3 End of Business: The date on which the Licensee's Business ceases to operate at the Property.

5.1.3 Licensor Termination Rights: The Licensor may terminate this Licence at any time by providing the Licensee with no less than 60 days' notice. Additionally, the Licensor reserves the right to terminate the Licensee's membership immediately and without prior notice in the event of a breach of any clause within this agreement. This includes, but is not limited to, violations of policies, misuse of the premises, or failure to comply with established terms and conditions.

5.1.4 Termination for Breach. If the Licensee commits a material breach of any provision of this Licence, the Licensor may:

1. Give the Licensee the written notice specifying the breach: and 

2. Require the Licensee to cure the breach within 14 days of receipt of that notice, if the breach is capable of remedy. 

If the Licensee fails to cure the breach within that 14-day period, the Licensor may terminate this Licence on further written notice. 

Notwithstanding the foregoing, the Licensor may terminate immediately by written notice( without a cure period) if the breach is incapable of remedy or if the Licensee’s actions pose a significant risk to health, safety, security, or the Property of other Licensees.

5.1.5 Insolvency.  The Licensor may terminate immediately by written notice if the Licensee:

1. Becomes insolvent or unable to pay its debts when due:

2. Enters into a voluntary arrangement with creditors;

3. Has a petition presented for  its winding-up or administration that is not dismissed within 14 days;or

4. Is dissolved or otherwise wound up.

5.2 Termination and Survival of Obligations

Termination of this Licence, by either party, shall be without prejudice to any rights or liabilities accrued prior to the termination date, including unpaid Licence Fees, indemnities, and any accrued remedies.

The Licensee must immediately relinquish access to the Property and return all keys and access devices. Outstanding obligations, including fees, booking rules, and non-refundability provisions, shall survive termination.

Termination by the Licensee shall cancel or amend all bookings during the notice period, and all fees due during this period remain payable, whether or not the Licensee uses the Property. Compliance with all access, storage, and unauthorised usage obligations continues until the effective termination date.

 6. NOTICES

6.1 Written Notices: Any notice given under or in connection with this Licence must be in writing and sent exclusively via email to ensure proper communication. No other methods of communication, whether verbal, handwritten, or otherwise, will be accepted. Notices including but not limited to the receipt of parcels, amendments to bookings, extra access for emergencies, or any other reasons.

6.2 Email: Notices sent by email shall be directed to the address specified in clause 6.3.1.

6.3 Addresses: The addresses for service of notices are as follows:

6.3.1 Licensor:
Email: team@bodyboxlondon.com

6.4 Deemed Receipt:

6.4.1 Email: A notice sent by email is deemed to be received at 10:00 am on the next Business Day after transmission.

 7. WARRANTIES AND REPRESENTATIONS

7.1 Licensor's Warranties: The Licensor does not warrant that the Property has the Necessary Consents for the Permitted Use.

7.2 Property Condition: The Licensor does not warrant that the Property is physically suitable for the intended purposes.

7.3 No Other Warranties: The Licensor makes no statements or warranties regarding the condition of the Property except as outlined in this Licence.

8. FURTHER RIGHTS AND UNDERTAKINGS

8.1 Business Authority: Each party warrants that it has the authority, power, and capacity to enter into this agreement and fulfill its obligations under it.

8.2 Licensor's Right of Entry: The Licensor reserves the right to enter the Property or Treatment Room at any time for the purpose of inspecting its condition and state of repair.

8.3 Licensor's Repairs: The Licensor reserves the right to carry out repairs to the Property, the Building, the Treatment Room, or any adjoining property, with or without prior notice.

8.4 Licensor's Use: The Licensor reserves the right to use the Common Parts and other areas of the Building.

8.5 Licensor's Services: The Licensor reserves the right to provide services to other areas of the Building.

8.6 Lockable Storage Solutions: Lockable storage options, such as lockers, medium cabinets, large cabinets, or trolley storage, may be provided subject to availability. Bodybox London is not liable for any damage, loss, or theft of items stored in these solutions.

8.7 Suspension of Use: The Licensor reserves the right to suspend the use of the Property for safety or other reasons.

8.8 Use of Common Areas:

8.8.1 Pre-Treatments, Treatments, and Consultations: The Licensee is strictly prohibited from conducting any pre-treatments, treatments, or verbal consultations in the common areas of the Building. This includes, but is not limited to, initial verbal consultations, follow-up discussions, or any preparatory or procedural activities related to the Licensee's beauty treatments business.

8.8.2 Violation Fee: Any breach of the above prohibition will result in a fee of £10 per violation. This fee is due immediately upon notification by the Licensor of the violation.

8.8.3 Compliance: The Licensee agrees to strictly adhere to this prohibition and ensures all such activities are conducted within the designated treatment rooms or other approved private areas of the Property.

8.8.4 Notification and Enforcement: The Licensor reserves the right to monitor the common areas and enforce this clause. Any violations observed or reported will be documented, and the Licensee will be notified of the infraction and corresponding fee.

8.8.5 Acknowledgement: By signing this Licence, the Licensee acknowledges and agrees to the terms outlined in this Common Areas Clause and accepts responsibility for any fees or charges incurred as outlined in these agreements due to violations.

8.9 Additional Regulations: The Licensor reserves the right to introduce additional regulations for the use of the Property.

8.10 Communal Fridge Use: The communal fridge is designated solely for the storage of food and is not intended for medical supplies.

The Licensor does not accept responsibility for any items stored in the fridge.

Food items left in the communal fridge will be kept for a maximum of 72 hours. After this period, any unclaimed items will be disposed of without notice. Furthermore, any food items that may attract mice or insects will be disposed of immediately, regardless of the time.

9. LIMITATION OF LICENSOR’S LIABILITY

9.1 Property Damage: The Licensor is not liable for any death, injury, or damage to the Licensee, its employees, customers, or invitees, nor for any loss, claim, demand, action, proceeding, damage, cost, or expense incurred by them in the exercise or purported exercise of the rights granted under this Licence.

9.2 Interruption of Services: The Licensor is not liable for any interruption in services provided at the Property or within the Building.

9.3 Licensing Clause: Bodybox London is not responsible for obtaining or maintaining any specialized licenses required for the activities or services the Licensee intends to perform within the space. The Licensee is solely responsible for ensuring they possess all necessary licenses.

9.4 Third Party Actions: The Licensor is not liable for the actions of third parties, including other tenants or occupiers of the Building.

9.5 No Other Liability: The Licensor makes no other statements or warranties regarding the condition of the Property except as outlined in this Licence.

10. LICENSEE’S INDEPENDENT BUSINESS OPERATIONS

10.1 Coworking Space Provision: Bodybox London operates as a Beauty Coworking space, providing facilities for Licensees to conduct their business independently. This includes access to treatment rooms, utilities, and the general upkeep of the space. Please note that Bodybox London does not provide any services, staff, or operational support for the Licensee’s business activities.

10.2 Independent Management: Bodybox London does not manage or operate any part of the Licensee’s business. The Licensee is solely responsible for all aspects of their business operations, including but not limited to client management, scheduling, and service delivery.

10.3 No Guaranteed Reception Services: Bodybox London does not guarantee the provision of a human receptionist or client care services for the Licensee's clients. The Licensee is responsible for managing client interactions, bookings, and any related customer service tasks.

10.4 Self-Management Requirement: The Licensee is expected to independently manage their business operations, utilizing the space provided by Bodybox London. This includes handling appointments, client communications, and administrative tasks necessary for running their business.

11. LICENSEE’S LIABILITY FOR DAMAGES AND INJURIES

11.1 Responsibility for Actions and Negligence

The Licensee is fully responsible for any injury, harm, or damage caused by their actions, omissions, or negligence while using the facilities at BodyBox London. This includes, but is not limited to, improper disposal of clinical waste, unsafe use of sharps, or any other action that could cause harm to persons or property.

11.2 Indemnification

The Licensee agrees to indemnify and hold harmless BodyBox London from all claims, losses, damages, or expenses (including legal fees) arising from the Licensee’s acts, omissions, or negligence. This includes claims made by clients, employees, or third parties.

11.3 Waste Disposal and Fees

The Licensee must follow all BodyBox guidelines for safe disposal of clinical waste and sharps. Failure to do so may result in:

Fees applied as part of the monthly lockable storage or booking charges; and

Liability for any resulting damage, loss, or claims arising from improper disposal.

12. EMERGENCY MAINTENANCE AND PREMISES CLOSURE

12.1BodyBox may close premises at any time without notice for safety, maintenance, or emergency reasons.

12.2 No refunds apply. Credits may be issued only where strictly required by law and subject always to Clause 12.1.

12.3 The Licensor reserves the right to move, reschedule, or cancel any bookings at any time if the Property requires essential maintenance or emergency repairs.

12.4 No refunds will be provided for any bookings that need to be moved or rescheduled; however, the Licensor will offer credits to the Licensee's account valid for 60 days. These credits can be used to book at either location operated by the Licensor but are non-transferable and must be used within the stated validity period.

12.5 The Licensee agrees to these terms as a condition of their use of the premises.

12.6 Standard Reasons for Closure:

12.6.1 This clause applies to, but is not limited to, the following circumstances: plumbing or electrical failures, structural issues, fire safety concerns, flood or water damage, gas leaks, pest infestations, health and safety risks, or incidents affecting the surrounding area that impact the safe operation of the premises. These situations are often out of the Licensor’s control, and a notice period may not be possible due to the immediate risks posed to health and safety.

 13. THIRD PARTY RIGHTS

13.1 No Third-Party Usage: Memberships are strictly personal and valid only for the individual named in the agreement. The Licensee is not permitted to allow any third party to use their booking times or access the services under this Licence. Each person who wishes to use the facilities must have their own membership and make their own bookings. No third party shall have any rights to enforce any term of this Licence under the Contracts (Rights of Third Parties) Act 1999.

13.2 BodyBox may amend these Terms with written notice. Where changes materially and adversely affect the Licensee, the Licensee may terminate before the change takes effect. Continued use constitutes acceptance.

 14. GOVERNING LAW

14.1 Governing Law: This Licence and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales.

15. JURISDICTION

15.1 Jurisdiction: Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Licence or its subject matter or formation.

SCHEDULE

1.1 Daily Use Storage: Daily use storage spaces must be cleaned and cleared by the practitioner at the end of their booking.

Any belongings left in the daily storage will be removed and disposed of if not claimed within 72 hours.

2.1 Membership Fee: The membership fee is charged annually based on the type of membership selected by the Licensee. This fee is not a full-time fee that grants access to the premises or treatment rooms. Instead, it is an administrative fee that covers access to the booking platform, the BodyBox London app, online processing services, and website marketing. The membership fee is non-refundable, and no refunds will be issued in the event of cancellation, membership suspension, or any reduction in use of the facilities.

3.1 Room 6 Bookings: Room 6 is the only room available for hourly bookings, with a minimum booking requirement of two hours. Access to the premises is strictly limited to the hours booked. If multiple hourly bookings are made separately on the same day with gaps of one hour or more between them, the practitioner must vacate the clinic during the gap and return only when the next booking begins. Continuous access to the clinic outside of booked hours is not permitted.

3.2 Kitchen Usage Policy: The use of the kitchen is strictly limited to lunch breaks, food preparation or consumption, and rest breaks. Members are not permitted to use the kitchen as a workspace or remain there for more than one hour at a time. This policy ensures that the kitchen remains accessible and available to all practitioners and members. Members are expected to keep the space clean and free of personal belongings when not in use, maintaining a respectful and cooperative environment for everyone.

Duties and Responsibilities of the Licensee

2.1 Care of Furniture, Equipment, and Building: All practitioners are responsible for the care and maintenance of the furniture, equipment, and premises within the Property.

Any damage caused to the common areas by practitioners or their clients that exceeds £200 will result in the cost being shared equally between the practitioners responsible and Licensor.

Damages within treatment rooms caused by either the practitioner or client will be the sole responsibility of the practitioner. The practitioner will be required to cover the full cost of repairs or replacement.

2.2 Compliance with Opening and Closing Procedures: All practitioners must adhere strictly to the opening and closing procedures to ensure the safety and security of the premises.

Failure to comply with these procedures may result in penalties, including potential termination of access to the Property.

Acceptance of Terms

By reading, signing the Membership Agreement, and utilizing BodyBox platforms and facilities, members expressly acknowledge and accept all Terms and Conditions outlined above.

BodyBox reserves the right to update, revise, or amend these Terms and Conditions as necessary to ensure the smooth operation and alignment with company policies. Any changes made will be communicated to members via email to the registered email address provided.

Members are responsible for reviewing and understanding any updates communicated, as continued use of BodyBox services after such notification constitutes acceptance of the revised Terms and Conditions.

For clarity or inquiries regarding the Terms and Conditions or subsequent updates, members are encouraged to contact BodyBox promptly.